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Driver's Seat

Happy, healthy, and productive

April 17, 2024
Is your shop a welcoming environment for technicians?
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Bryant: Strategic Naivete in Collision Repair

March 1, 2024
Knowledge serves as armor against the strategies insurers might use to undermine fair compensation claims.
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Knight on Beyond the Numbers: Why Labor Rate Surveys Don't Matter

Feb. 29, 2024
They fall short in capturing the essence of an exceptional repair shop and benefit only the insurance company.
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Articles

Pondering an Electrified Future

Feb. 28, 2024
EVs are not going away. Are you tooled up to accommodate them?
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Young automotive painter
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Bryant: Technician Shortage: Really?

Nov. 16, 2023
Instead of accepting an alleged technician shortage, it's time to challenge convention and accept responsibility for our own futures.
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Supply and Demand
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Knight: Supply-and-Demand Pricing in Auto Collision Repair

Nov. 1, 2023
Other industries adjust pricing upward and downward to match demand. Why can't collision repair?
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Columns

Lobsiger: 5 Ways to Combat Rising Paint Costs

Oct. 19, 2023
Here are a handful of steps you can take to help get your paint and materials gross profit to the benchmark goal of 50% gross profit.